Last Updated: 7th Oct, 2025
1. ACCEPTANCE OF TERMS
By accessing or using Cyonn Adtech’s, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. SERVICES PROVIDED
Cyonn Adtech provides digital marketing and advertising services, including but not limited to:
- Content Marketing & Lead Generation
- Affiliate Marketing Management
- Search Engine Optimization (SEO)
- Branding & Performance Marketing
- E-commerce & Web Development
- Google & Meta Advertising
- Display & Rich Media Advertising
- Answer & Search Engine Optimization
3. CLIENT OBLIGATIONS
3.1 Information Provision Clients must provide accurate, complete, and timely information necessary for service delivery, including brand guidelines, access credentials, and campaign objectives.
3.2 Timely Feedback Clients agree to provide feedback and approvals within agreed timelines. Delays in client response may affect project timelines and deliverables.
3.3 Legal Compliance Clients warrant that all materials, content, and instructions provided comply with applicable laws and do not infringe third-party intellectual property rights.
4. SERVICE DELIVERY
4.1 Timelines Project timelines are estimates and may be affected by client feedback delays, third-party dependencies, or unforeseen circumstances.
4.2 Scope Changes Changes to agreed scope may result in additional costs and timeline extensions. All scope changes must be documented and approved in writing.
4.3 Performance Metrics While we employ data-driven strategies to maximize ROI, specific campaign results cannot be guaranteed due to factors beyond our control, including market conditions, platform algorithm changes, and competitive landscape.
5. PAYMENT TERMS
5.1 Fees Service fees are outlined in individual service agreements or proposals. All payments are in Indian Rupees (INR) unless otherwise specified.
5.2 Payment Schedule
- Payment: Upon project completion or as per the milestone schedule in IO/RO
5.4 Advertising Spend Client advertising budgets for platforms (Google, Meta, etc.) are separate from service fees and paid directly to respective platforms or through our managed accounts with prior client authorization.
5.5 Refund Services are non-refundable once work has commenced. Partial refunds may be considered for undelivered work at our sole discretion.
6. INTELLECTUAL PROPERTY
6.1 Client Materials All materials provided by clients remain their property. Clients grant Cyonn Adtech a license to use these materials solely for the purpose of delivering contracted services.
6.2 Deliverables Upon full payment, clients receive ownership of final deliverables created specifically for them. This includes designs, content, and developed websites/applications.
6.3 Pre-existing Materials Cyonn Adtech retains ownership of pre-existing methodologies, tools, frameworks, and reusable components used in service delivery.
6.4 Portfolio Rights Unless confidentiality is explicitly agreed, Cyonn Adtech reserves the right to showcase completed work in portfolios, case studies, and marketing materials.
7. CONFIDENTIALITY
Both parties agree to maintain the confidentiality of proprietary information shared during the engagement. This obligation survives termination of services.
8. THIRD-PARTY SERVICES
8.1 Platform Dependencies Our services may utilize third-party platforms (Google Ads, Meta Business Suite, hosting providers, etc.). We are not liable for third-party service interruptions, policy changes, or account suspensions.
8.2 Third-Party Costs Costs for third-party tools, software licenses, stock assets, or premium plugins required for project delivery will be billed separately with client approval.
9. WARRANTIES AND DISCLAIMERS
9.1 Service Warranty We warrant that services will be performed with professional skill and care consistent with industry standards.
9.2 No Guarantee of Results While we employ best practices and data-driven strategies, we do not guarantee specific rankings, traffic volumes, conversion rates, or revenue outcomes.
9.3 Disclaimer SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
10. LIMITATION OF LIABILITY
10.1 Maximum Liability Our total liability for any claims arising from services shall not exceed the total fees paid by the client for the specific service giving rise to the claim.
10.2 Excluded Damages We are not liable for indirect, consequential, special, or punitive damages, including lost profits, lost revenue, or business interruption.
10.3 Client Responsibility Clients are responsible for maintaining backups of their data and ensuring proper testing before deploying any deliverables to production environments.
11. TERMINATION
11.1 By Client Clients may terminate services with 30 days written notice. Fees for work completed up to termination date remain payable.
11.2 By Cyonn Adtech, We may terminate services immediately for non-payment, breach of terms, or if continuation would violate laws or ethical standards.
11.3 Effect of Termination Upon termination, we will provide all completed deliverables upon receipt of outstanding payments. Access to third-party accounts and ongoing campaigns will be transferred as feasible.
12. INDEMNIFICATION
Clients agree to indemnify and hold Cyonn Adtech harmless from claims arising from:
- Client-provided content or materials
- Client’s use of deliverables
- Violations of third-party rights by the client
- Client’s breach of these terms
13. DISPUTE RESOLUTION
13.1 Governing Law These terms are governed by the laws of India, specifically the jurisdiction of Gurugram, Haryana.
13.2 Negotiation Parties agree to first attempt resolution through good-faith negotiation.
13.3 Arbitration Unresolved disputes shall be settled through arbitration in Gurugram, Haryana, under the Indian Arbitration and Conciliation Act, 1996.
14. GENERAL PROVISIONS
14.1 Entire Agreement These terms, together with any signed service agreements, constitute the entire agreement between the parties.
14.2 Amendments We reserve the right to modify these terms with 30 days notice. Continued use of services constitutes acceptance of modified terms.
14.3 Severability If any provision is found unenforceable, remaining provisions remain in full effect.
14.4 Force Majeure Neither party is liable for delays or failures due to circumstances beyond reasonable control, including natural disasters, pandemics, wars, or government actions.
14.5 Assignment Clients may not assign rights or obligations without our written consent. We may assign to affiliates or successors.
15. CONTACT INFORMATION
For questions regarding these Terms and Conditions, please contact:
Cyonn Location: Gurugram, Haryana, India Email: [Deepak{at}cyonn(dot)com] Website: [www.cyonn.com]
By engaging Cyonn, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.